Our Mission

Our mission is to advance the practice of listening and leadership. Through a focus on listening, we seek to develop leaders and organizations that are responsive to change and responsive to the communities they serve.

Who we are

**Jeffrey Yip, Founder & Director**
Jeffrey Yip is an Assistant Professor of Management at Simon Fraser University. He teaches leadership and teamwork at the Beedie School of Business and conducts research on leadership, interpersonal dynamics, mentoring, and career development. Prior to academia, he was a research faculty with the Center for Creative Leadership and co-founded the Halogen Foundation, an organization focused on entrepreneurship and leadership education. A Fulbright scholar, Jeffrey received his PhD in Organizational Behavior from Boston University and a Master’s in Human Development and Psychology from Harvard University.

**Gregory Hennessy, Research Affiliate**
Gregory Hennessy is a management consultant with 30 years of experience in strategy and organizational development. He integrates human and organizational behavior, qualitative and quantitative analysis, complexity, and systems thinking to help clients solve their most difficult problems and develop strategic capability. Greg holds a PhD in Organizational Behavior from Claremont Graduate University, a master’s in social science from Caltech, and a master’s in management from MIT’s Sloan School of Management.

**Jenny Vo, Research Associate**
Jenny is deeply committed to helping leaders grow and thrive through effective leadership development. She is motivated to create a learning space where leaders can have a ripple impact on themselves, their organization, their community and the world.

**Dayna Herbert, Research Affiliate**
Dayna Herbert Walker is an Assistant Professor of Management in the College of Business at University of Colorado, Colorado Springs. Inspired by people as “works in progress,” Dayna researches employee development, including topics such as leader development, leadership in the eyes of followers, and mentoring. Dayna has worked as a leadership coach, facilitator, evaluator, and program coordinator in several leadership training organizations, ranging from global executive education firms to undergraduate student leadership institutes. She earned her PhD in psychology from Claremont Graduate University in 2017.

**Shikhank Sharma, Senior Research Associate**
Shikhank has worked with nonprofits, universities, and social enterprises in North America and internationally. In addition to his interest in figuring out how organizations can best structure themselves for listening and collaboration, Shikhank's work and research focuses on social innovation, impact investing, social venture incubation and acceleration, and capacity development.

**Alyssa Birnbaum, Research Affiliate**
Alyssa Birnbaum is a TedX speaker and the founder of Teal Elephant, an employee listening and organizational development consultancy. Passionate about enhancing employee wellbeing through listening and interpersonal connectivity, she leverages her academic and professional background to help organizations create thriving, balanced work environments. Her research focuses on high-quality connections at work, work engagement, burnout prevention, virtual teams, and healthy work-life balance. Alyssa holds an MA and PhD in Positive Organizational Psychology from Claremont Graduate University and a BA in English from the University of Pennsylvania.

Past Affiliates

Mugaya BagambiireMugaya helped launch the ListeningWorks website. He currently works in the higher education space and has a passion for social justice, diversity and inclusion and the arts. — **Mugaya Bagambiire**
Mugaya helped launch the ListeningWorks website. He currently works in the higher education space and has a passion for social justice, diversity and inclusion and the arts.

Sarah GyorfiSarah helped conduct research and writing on listening in the healthcare sector. She currently works in the healthcare space and is driven by upstream, innovative solutions in health care. — **Sarah Gyorfi**
Sarah helped conduct research and writing on listening in the healthcare sector. She currently works in the healthcare space and is driven by upstream, innovative solutions in health care.

Publications

We have conducted research and writing on leadership, coaching & mentoring, and social innovation.

Yip, J. & Fisher, C.M. (2022) Listening in Organizations: A synthesis and future agenda. Academy of Management Annals, 16(2), 657-679.

Insights for leaders (2023)

Hennessy, G. & Yip, J. (2021) Career Decision Making. In In W. Murphy & J. Tosti-Kharas (Eds.) Handbook of Research Methods in Careers. Cheltenham, UK: Edward Elgar

Yip, J. & Walker, D.O. (2021) Leaders mentoring others: The effects of implicit followership theory on leader integrity and mentoring. International Journal of Human Resource Management. Advance online publication. http://doi.org/10.1080/09585192.2021.1875493

Yip, J., Trainor, L., Black, H., Soto-torres, L., & Reichard, R. J. (2020) Coaching new leaders: A relational process of integrating multiple identities. Academy of Management Learning & Education, 19 (4), 503-520.

Yip, J., Li, H., Ensher, E.A., Murphy, S.A. (2020) Beyond logic and intuition: Validation and development of a career discernment scale. Journal of Career Development.

Turpin, S., Sharma, S. (2019) How to Make Sure Your Nonprofit Isn’t Wasting Its Time With Impact Investing. Stanford Social Innovation Review.

Yip, J., Ehrhardt, K., Black, H., Walker, D.O. (2018). Attachment Dynamics at Work: A Review and Future Directions, Journal of Organizational Behavior, 39 (2), 185-198

Walker, D., Yip, J. (2018). Paying it Forward? The Mixed Effects of Organizational Inducements on Executive Mentoring. Human Resource Management, 57(5), 1189-1203

Hall, D.T., Yip, J., Doiron, K. (2018). Protean Careers at Work: Self-Direction and Values in Psychological Success. Annual Review of Organizational Psychology and Organizational Behavior, 5, 129-156.

Hall, D.T., Yip, J. (2016). Discerning Career Cultures at Work, Organizational Dynamics, 45(3), 48: 304-341.

Chrobot-Mason, D., Yip, J., & Yu, A. (2015). Leading Beyond We: The Nature and Consequences of a Boundary Spanning Mindset. In L. Roberts, L. Wooten and M.N. Davidson (Eds.) Positive Organizing in a Global Society: Understanding and Engaging Differences for Capacity Building and Inclusion. London: Routledge

Hall, D.T. & Yip, J. [Equal Authorship] (2014). Career Cultures and Climates in Organizations. In B. Schneider and K. Barbera (Eds.) The Oxford Handbook of Organizational Climate and Culture. Oxford: Oxford University Press.

Kram, K.E, Wasserman, I.C., & Yip, J. (2012). Metaphors of Identity and Professional Practice: Learning from the Scholar-Practitioner, Journal of Applied Behavioral Science, 48(3).

Yip, J. & Raelin, J.A. (2012). Threshold Concepts and Modalities for Teaching Leadership Practice, Management Learning, 43 (3), 333-354.

Chandler, D.E., Kram, K.E., & Yip, J. (2011). An Ecological Systems Perspective on Mentoring at Work: A Review and Future Prospects. Academy of Management Annals, 5, 519-570.